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Terms and Conditions
By processing any order or reservation through Bradley Mountain Farm’s online website, the customer acknowledges acceptance of the terms and conditions herein. A copy of the transaction will be automatically sent via email to the purchaser of any order at email address given at the time of order. It is the customer's responsibility to fully read and understand these terms and conditions. Should a customer have any concerns with the terms and conditions, the customer may cancel an order with written notice within 24 hours of placement. Otherwise, any order or sale is considered final and subject to the all applicable terms and conditions of this agreement.
If you have any questions or concerns about our terms and conditions, please contact us.
Gift Certificates
The Bradley Mountain Farm Gift Certificate can be redeemed for Fairy Goat Mother Play Dates, Birthday Parties, Private Sessions, and Farm Activities. Each Gift Certificate has a unique order number and only one gift certificate account associated with it, no matter how many times the confirmation email or receipt is printed out. If you forward or share your gift certificate number, it can be redeemed by someone else. Because your Gift Certificate is used like cash for purchases from Bradley Mountain Farm, you are responsible for all transactions associated with it, including unauthorized transactions. However, if your Bradley Mountain Farm Gift Certificate is lost, stolen, or destroyed, it can be replaced with the balance remaining on it at the time that you contact us. Any amount on your Bradley Mountain Farm Gift Certificate is nonrefundable and may not be redeemed for cash.
Cancelling and Rescheduling
Reservations for events are non-refundable and non-transferable. You cannot switch your reservation for another day or another event. If you are unable to attend your class/workshop for any reason, you can have someone go in your place.
Use of Strollers
Due to the rough terrain and the potential to scare the animals, strollers are not allowed during events. You may use a stroller to visit the farm shoppe, or to feed outside the fence.
Hazardous Materials
At our Soap Making Workshop, you will be working in close proximity to Sodium Hydroxide (caustic soda, NaOH, Lye), during the class. It is considered hazardous and can cause harm to your body if handled improperly. Lye is poisonous and can cause death if ingested. Lye will cause damage to your skin, eyes, or any other body part that it comes in contact with. You must be an adult, age 18 or above, to attend the soap making workshop and be willing to follow all safety and class instructions.
Public Event Reservations
Each attendee must have their own paid reservation. Children ages 17 and under must be accompanied and supervised by an adult that has their own paid reservation. Anyone coming to observe or to take pictures must have their own paid reservation. Our session sizes are intentionally small, so do not bring more people than you have made reservations for without the prior permission of the owner.
Goat Nanny Farm Memberships
- You will be billed yearly for your Goat Nanny Membership. You will be able to create a login account to view your account status, and can cancel your membership at any time. If you cancel your membership you will no longer be able to schedule or view member events. The Goat Nanny Farm Membership is non-refundable
- If you have a family membership, you may sign up a total of 4 designated members on the online event calendar. If you have a dual membership, you may sign up a total of 2 designated members on the online event calendar. You will identify your additional designated member when you receive your membership card. You cannot rotate or change members throughout the year or bring additional guests to goat nanny events.
- You must be at least 10 years old to attend a Goat Nanny member event. Children ages 17 and under must be accompanied by an adult that is a Goat Nanny member.
Shipping Policy
Shipping and handling charges apply to all orders. All charges will be included in the final transaction price and disclosed as the total cost for items purchased. Should items be returned for any reason, shipping fees will be deducted from any credit due to the customer. The customer is responsible for return shipping costs for items returned. Bradley Mountain Farm is not liable for any damage caused by shipping carriers. Bradley Mountain Farm will attempt to facilitate and help with all shipping challenges, but cannot be held liable for damaged items that are out of our control.
Lack of Enrollment Policy for Public Events
Your reservation may be cancelled if less than 5 guests enroll in a public event. If an event is cancelled due to lack of enrollment, you can chose to reschedule to the same event on another day, or you can have your money refunded.
Weather Policy
You will receive an email on the night before the event if we are cancelling due to weather conditions so that you can plan. In the event of a cancellation due to weather, you will be able to reschedule to the same event on a different day, or you can receive a refund. To receive a refund, you must notify us in writing no later than 48 hours after the original event has cancelled.
Email Communications
You are consenting to receive emails from us on the status of your event including, weather related notifications, reminders, rescheduling notifications, and feedback surveys. In addition you will receive marketing emails on upcoming activities and promotions. You can revoke your consent to receive emails at any time by using the unsubscribe link found at the bottom of every email.
Working with Animals
If you would like to hold or work with an animal, you will need both hands free and to devote your full concentration. Please leave purses, backpacks, beverage cups, and other items that require to be held in your car, or we can store safely behind the counter.